Support
Three ways in, all of them in writing and all staffed around the clock. WhatsApp or email before an order exists, the order thread once one does.
For a short question
The quickest of the three, and the one to use from a phone. It opens a thread with support in the app you already have.
Keep files and money out of it. A rubric or a billing question wants the mailbox, where it can be attached, quoted and found again.
Message us on WhatsAppWhen it needs detail
The channel for anything with a file on it, anything about money, and anything you may need to forward later.
Write from the address on your account and put the order number in the subject line if you have one. It saves a round trip.
Write to supportOnce the order is live
Messages there are attached to the order, so support and the writer are reading the same thread and nothing has to be explained twice.
Point at the instruction rather than the paragraph. A revision request that names the requirement it missed comes back faster.
Go to your ordersSend a complaint by email or through account messaging. There is no separate form to hunt for, and both routes are ones the policy recognizes. Report the problem within 30 days of the incident, describe what went wrong, and attach anything that supports it.
We confirm receipt within five business days and give a final decision within 30 days of receiving the dispute. The full sequence, including what happens if we cannot agree, is in the Terms and Conditions.
Those go to the same mailbox. Write to support@assignmentmasters.net for a copy of the data we hold on you, a correction, a deletion, or to withdraw consent to marketing messages. The Privacy Policy explains what we hold and for how long.
Because an order is a set of instructions, and instructions given out loud get remembered differently by the two people who were on the call. In writing, the instructions, the change you asked for and the answer you were given are still there a week later, and either side can point at them. That is worth more to you than to us.
So there is no voice line, and the WhatsApp number takes messages rather than calls. It is the same support team on all three channels, and the same answer.
These four questions are most of the mailbox, and all four are already answered.
Quoted live from the paper type, length, deadline and academic level you pick. No figure is written down anywhere, because every figure depends on those four.
Free revisions for 14 days from delivery, 30 days on a dissertation, thesis or research proposal. The Terms name the clause behind every promise.
The six stages an order moves through, including when the deadline starts running and what counts as a page.
Subjects, deadlines, originality, confidentiality. The questions that come in before an order exists, answered in one place.
Three written routes, staffed round the clock: WhatsApp for a quick query, support@assignmentmasters.net for anything longer, and the messaging in your account once an order is placed. All three reach the same support team.
We do not operate a telephone line or a live chat widget. Everything is answered in writing, which suits the subject matter: course codes, grading rubrics and referencing instructions are precise things, better quoted than read out.
Yes. As soon as a writer is allocated, the order thread puts you in touch with them directly. Send the assignment instructions, the grading rubric or your instructor's feedback there and it stays with the order.
Yes, and it is the quickest route before you order. Once an order is live, keep files and instructions in the order thread; a file sent to WhatsApp alone may never reach the writer working in the thread.
There is no separate form. WhatsApp, email or account messaging, whichever suits; complaints must be made in writing, as the Terms and Conditions set out.
Support, in writing, by email or account message. If no writer has yet been allocated the payment is returned in full; afterwards the request is assessed under the Terms and Conditions.
Email support@assignmentmasters.net. You may request a copy of your data, a correction, deletion, or an end to marketing contact; the Privacy Policy explains what we hold and for how long.
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